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Community manager offer

Community manager for hotels: your social networks managed, without spending your days on them

We manage your property’s social networks using the information you send us: an editorial plan, regular posts about your news and that of your region, and a visual identity that reflects your property.

Official Google Hotels partnerFree booking links, included in all our packages
  • 3 to 6per monthposts, across all networks, depending on the package
  • 3 to 4networkssocial networks of your choice, depending on the package
  • 2topicsyour news, and tourism and local news
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Our promise

A regular, professional presence on your social networks, without spending your days on them.

You send us your offers, events and highlights; we add them to a calendar, write the posts and create the visual framework that illustrates them. The aim: posts consistent with your image that bring site visits, calls, enquiries and bookings.

  1. 01An editorial plan and a calendar
  2. 02Your information and highlights
  3. 03Posts written and illustrated for you
  4. 04Replies to your followers, depending on the package
A receptionist handing a card to smiling guests at a hotel counter
Who it is for

For properties that want a regular presence

Community management is for properties that want a regular, professional presence on social networks without spending their time on them.

  • Hotels and accommodation businesses
  • Restaurants
  • Properties that do not have time to manage their networks
  • Properties that want posts consistent with their image
  • Properties that want site visits, calls, enquiries or bookings

Do you need photos or videos for your posts? The photo shoots and video shoots are done separately. And if your property does not have a site yet to send your followers to, the showcase website offer presents the essentials. Do you also want to pay to show your property to new travellers? Ads are not part of managing your networks: they have their own pages, Facebook advertising, Instagram advertising and TikTok advertising. The whole section is on the Advertising page.

Included in the offer

What is included, from idea to publication

Summary Community manager 10 items included
  1. 01An editorial plan and a calendar, monthly and seasonal
  2. 02Posts about your property’s news
  3. 03Posts about tourism and local news
  4. 04A visual framework created for your posts
  5. 05A graphic charter for your networks, derived from your identity
  6. 06Collection of your offers, events, highlights and new features
  7. 07Texts adapted to each network, with hashtags and calls to action
  8. 08Management of 3 to 4 social networks of your choice, depending on the package
  9. 09Replies to comments and moderation, depending on the package
  10. 10Your content left at your disposal at the end of the contract, with possible archiving for 3 months
Our collaborative method

An editorial calendar, built with you

The calendar brings together, month by month, your property’s news and tourism and local news. The posts start from the information you send us.

Illustration: a monthly editorial calendar
  1. 01

    Editorial plan and calendar

    A monthly, seasonal schedule, with themes suited to your property and your tourist area.

  2. 02

    Visual identity for your networks

    The adaptation of your identity (colours, typography, photo style) for consistent posts.

  3. 03

    Collecting information

    You send us your offers, events, highlights and new features. We add them to the calendar.

  4. 04

    Writing and optimisation

    Texts adapted to each network, relevant hashtags and calls to action: book, call, discover.

  5. 05

    Interaction and moderation

    Depending on the package, we reply to comments to keep a professional, responsive presence.

Separate, by quote Photo shoots Video shoots Advertising campaigns Advanced social media strategy Intensive community engagement
Official Google Hotels partner

Free booking links on Google

Hotel Web Design is listed in the official directory of Google Hotels connectivity partners (new tab). Information about your accommodation, availability and rates is sent to Google, which can show free booking links in Google Search, on Google Maps and on Google Hotels, straight to the booking page of your site. Google alone decides what is displayed. Your guests book with you, with no commission. It is included in all our packages.

  1. 1Your websiteYour accommodation, availability and rates
  2. 2GoogleGoogle SearchGoogle MapsGoogle HotelsFree booking links
  3. 3Your booking pageYour guests book with you, with no commission
Method

How we work

12 monthscontract, tacitly renewable. Termination in writing, with 30 days’ notice before renewal.

3 monthsof possible archiving of your content after the end of the contract, which remains at your disposal.

  1. 01

    A framing session at the start

    We define with you a regular output that is consistent with your image and conversion-oriented: site visits, calls, enquiries, bookings.

  2. 02

    Your information

    You send us your offers, events, highlights and new features, within reasonable timeframes. The materials you provide must be free of rights.

  3. 03

    Regular posts

    The posts are written, illustrated with the visual framework, then published according to the calendar, at the pace of the package.

  4. 04

    Engagement and follow-up

    Depending on the package, your followers’ comments receive a reply. At the end of the contract, the content created remains at your disposal.

We can also support you with web marketing: SEO and Google Ads.

Questions

Frequently asked questions

Another question? Let’s talk it over.

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What does a community manager do for a hotel?

They manage the property’s social networks. We build an editorial plan and a calendar with you, we write posts about your news and about tourism and local news, we create the visual framework, and we reply to comments depending on the package.

Which social networks do you post on?

Depending on the package, the management covers 3 to 4 social networks, of your choice. The texts are adapted to each network, with relevant hashtags and calls to action.

How many posts per month?

Depending on the package, from 3 to 6 posts per month, across all networks.

What do I need to provide?

Your offers, events, highlights and new features, which we add to the calendar. The materials you provide must be free of rights, and we ask you to send and approve information within reasonable timeframes.

Are photos and videos included?

Not on-site shooting: the photo shoots, the video shoots and travel are not included and are subject to a separate quote. We do, however, create the visual framework for your posts.

Do you reply to my followers’ comments?

Depending on the package, yes: we reply to comments and handle moderation, to keep a professional, responsive presence.

What is the length of the commitment?

The contract lasts 12 months and is tacitly renewed. You can end it in writing, with 30 days’ notice before renewal. At the end of the contract, the content created remains at your disposal, with possible archiving for 3 months.

Do you also do advertising on social networks?

Advertising campaigns, advanced social media strategy and intensive community engagement are not included: they are offered by quote. The campaigns have their own pages: Facebook advertising, Instagram advertising and TikTok advertising. We can also support you with SEO and Google Ads.

Your project

Ready to give a voice to your property?

Describe your property in a few lines: we will call you back to talk about it.

Contact

Let’s talk about your property

A new website, a booking engine, more visibility? Describe your project in a few lines and we will call you back to discuss it.

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Included in all our packages

Official Google Hotels partner

We send our clients’ rates and availability to Google. Google displays them in its search, on Google Maps and in the property’s profile, with free booking links that lead directly to its official website.

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